Stabilize, Inc.

2110 S. Tenth Street. Springfield, IL 62703

 

Ph: 217.525.6653

 

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Frequently Asked Questions


Where do I turn...what do I do?

Here are some of the  questions our customers frequently ask us:

 


Why Can't I Fix It Myself?

Water damage goes much deeper than it originally appears. If you could fix the leak, remove the water, and be done, then you could do it yourself. However, we know that there is much more to do to not only restore your valuables, but to alleviate any problems that could occur if treatment is not thorough from the very beginning.

Who Should You Call?

Stabilize is a 24/7 emergency response service, with quick response and qualified technicians with professional equipment. Call us today at (217) 525-6653.

What Is My First Step?

A visual inspection is the most important initial step in identifying a possible mold problem. A trained professional should do the property inspection. Mold likes moisture, and mold can be found about anywhere in a home. Mold is typically found in bathrooms, attics, crawl spaces, basements, and garages.

When Can I Expect Service?

Our phone lines are open 24/7, 365 days a year. We answer the emergency calls within 30 minutes of receipt. Your emergency is always our emergency.

If I Fix It Right Away, Why Would I Worry About Mold?

All homes are made of the materials that mold uses for food and to grow on. An excess level of moisture begins to accelerate the problem after the water release occurs. Once we are there, we can additionally check for areas where moisture is typically found and there may already be mold issues forming that you are unaware of. The additional moisture from the water release, if not taken care of promptly by a professional, could hasten the mold problem to the point of danger.

How Much Mold Can Make My Loved Ones And Me Sick?

Every incident is unique, because for some people a relatively small number of mold spores can cause health problems. For other people, it may take many more mold spores. The basic rule is, if you can see or smell it, you should take steps to eliminate the excess moisture immediately, and take steps to clean up and remove the mold. Allergic and toxic effects can remain in dead mold spores. Exposure to mycotoxins may present a greater hazard than that of allergenic or irritating molds. Mycotoxins have been found in homes, agricultural settings, food, and office buildings. Stabilize provides professional and expert services to ensure you and your loved ones are in a safe and healthy environment - mold free.

What Is Your Service Area?

We service all of central and southern Illinois.

What Are Your Inspection Times?

Plain and simple, your time is valuable! Stabilize respects your time and offers flexible inspection times to accommodate your busy schedules. Inspections are done 7 days a week, during or after business hours.

Will There Be An Odor After The Water Is Cleaned Up?

Water creates dampness that creates musty, moldy smells. Stabilize has the technology and products available to not only eliminate these odors at the time of the service, but to keep them from returning on typically rainy, dreary days. We can also take care of pet odors that have resurfaced due to your water break issues.

How Do You Do It?

We have 27 years experience, 24/7 availability, quick response, highly trained technicians, and are licensed by the State of Illinois. Our number one priority is YOU - the customer!

 

Get In Touch

2110 S. Tenth Street
Springfield, IL 62703
Ph: 855-525-6653
Fax: (888) 440-6658
E-mail: Stabilizeinc@aol.com


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